• permanent loss of any of the apartment keys whilst in your possession.( 20 euro per key)
• There is a standing charge of 50 euro for loss of the complex electric gate key fob.
• We operate a strict No Smoking policy within the apartment. If this is not adhered to our guests will forfeit the full security deposit 
• Should the apartment be found in a dirty or damaged condition our Management Company reserve the right to withhold the full         

                   security deposit.

We have gone to great lengths to ensure every security measure has been installed to safeguard our investment and to provide piece of mind for all our guests.

We, as owners, will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss, injury, expense or inconvenience whether to person or property which the guest or any other person may suffer or incur arising out of or in any way connected with the letting or from any other cause whatsoever.

The guest guarantees to indemnify, defend and hold harmless the owner and the Management Company from claim suits of third persons for damages resulting from the guests negligence on the premises..

Whenever the apartment is to be left unoccupied for any length of time the following security measures must be strictly adhered to:-

•  All windows and security roller blinds must be closed and locked.
•  All ceiling fans and air/heat-conditioning unit must be turned off.
•  All security gates/grills including the shared passage gate must be locked.
•  The main entrance door must be double dead locked.
•  The apartment is fitted with an alarm system which our Management Company will explain to you. We kindly request that you arm the

                   system whenever the apartment is left unoccupied.

Payment Terms

1.  25% of the rental cost is required at the time of booking with the balance to be paid no later than 4 weeks before the rental period.

2. Payment is to be made by cheque and made payable to Mrs T.M.Payne.

3. Transfers from euro accounts to GBP Sterling can be made by prior arrangement but will incur a charge.

4. Cleaning and linen charges are payable in euros to our Management Company on arrival in resort.

Refunds & Cancellation

1.  A full refund for cancellation can only be made within a minimum of 4 weeks prior to the booking commencement date.

2.  Cancellations made within 4 weeks of the booking commencement date will receive no refund.

3.  We recommend that you take out adequate comprehensive travel insurance.

4.  Refund claims and cancellations must be made by the person who originally placed the booking to avoid disputes between parties wishing to 

      rent the apartment.

General Terms & Conditions

1.  Although every effort is made to ensure that the apartment is in perfect condition for the duration of your stay, should you notice anything

      faulty, dangerous, defective, malfunctioning or dirty on arrival or anytime during your stay it is your responsibility to contact our

      Management Company. No complaints of this nature will be accepted after departure.

 2.  Under no circumstances must you use any tools or attempt any repairs or modifications however minor within the apartment. Should you

      encounter a fault or failure of any fixture/fitting, plumbing or electrical appliance, including the ceiling fans or air/heat conditioning unit,

      you must contact our Management Company as soon as possible. They will advise and if necessary arrange the appropriate maintenance

      service. Should this occur it might be necessary at some point in your stay for our authorised maintenance personnel to gain access in to the

      apartment, they will be accompanied by one of our Management team.

3.  The number of guests in the party must not exceed those named on the booking form  (up to a maximum of 6 persons).

4.  The apartment has been fully equipped to provide home from home comfort and is completely self-catering. However you may need to     

      purchase supplies of bin liners, toilet rolls, washing up liquid, washing powder, soap etc. You will find a selection of cleaning solutions

      in the kitchen. Towels and linen are provided. We thank you for not taking any of our towels or blankets down to the pool or beach.

5.  You must at no time whatsoever leave children alone in the apartment or balcony or allow them access to the pool area unattended and

       without adult supervision.

6.  Sorry no pets.

7.  Smoking anywhere in the apartment is strictly prohibited (penalties apply).

8.  We strongly recommend that all your party carry a European Health Insurance Card (EHIC). Application forms are obtained from UK Post

      Offices. This entitles you to reduced medical costs, sometimes free medical treatment in most European countries. Dental treatment is not

      covered. We also advise you check the detail of your travel insurance to ensure you have sufficient medical insurance cover.

9.  In the event of an Emergency the appropriate Emergency telephone numbers are displayed within the apartment as are the contact

      telephone numbers of our Management Company who will be able to offer advice and assistance in the first instance.

10. This apartment is part of a shared residential urbanisation and we would kindly ask all our guests to conduct themselves in a courteous and

       respectful manner. We, and our Management Company, reserve the right to refuse admission or remove guests who do not follow our

       booking conditions and whilst on the premises illegally possess or deal in controlled substances or are intoxicated, indulge in bad language,

       or use behaviour which is considered by us to disturb the peace, comfort and safety of others within the community or does not vacate the

       property at the checkout time, unless an extension of time has been given by our Management Company.

11. By entering into a rental agreement you, the guests, agree to accept  and abide by the above terms and conditions.